“I want to cry after I buy it.” … This is the idea of the customer after suffering the bitterness.
“I want to throw this machine into the river.” … This is an unbearable customer, but in fact, he have to endure again from the beginning because he don’t know better choice.
Some customers are very dissatisfied with the machine, and have a bad temper. After finish their temper, they still have to continue to buy.
The most typical customer we’ve known, because shift to new factory which has no stable voltage even with stabilizer, they almost repair their ultrasonic generator once every 10 days.
If there is any positive news … your competitors suffer same things as you.
The most frequently accessories they suffer: Ultrasonic Sealing Parts!!!